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This Trip Queries and Answers

Do I need a visa to enter Nepal?
All foreign nationals, except Indian citizens, need visas to enter Nepal. You get Nepalese visa from Nepalese Embassy or consulate in your home country.

Can I get a VISA on arrival at Kathmandu airport?
Yes, you can obtain your entry visa at Tribhuvan International Airport, Kathmandu upon your arrival.

What do I need to get my visa?
You need a valid passport, two passport size photos and the visa fee.

How much should I pay for visa?
Visa Valid for Fee
15 days US$ 25
30 days US$ 40
90 days US$ 100

Where are we received after arrive at Kathmandu airport?
You are met just outside the arrival lounge of the Kathmandu International airport by our officer.

How do I identify your Officer?
Our officer can be identified easily. They are standing with your name play card. After meeting you are taken to our private vehicle then transfer to the hotel. He also helps you in the hotel check in formalities.

Do they carry their luggage themselves?
According to airport rule as the visitors can meet our officer only outside the arrival lounge, you have to carry your luggage in the trolleys through the custom lobby up to the exit point on your own. After meeting our officer you can hand over it to him. He takes care of your luggage till your check in at the hotel.

What type of vehicles are used for transfer and sightseeing?
We use private vehicles for your airport transfer and sightseeing. The type of vehicle depends upon the number of people in your group. We use car for 1- 2 people, van 3- 6 people, hiace 7- 11 people, coaster 12- 18 people, bus 19- 27 people.

What about accommodations?
We choose accommodation options based on the following criteria: standard of hygiene, standard of service, location, food standards and cost. In Kathmandu and Pokhara there are five star levels to standard hotels. Normally we offer accommodation according the type of package you have bought.

How will be our tour guide?
We offer you experienced government license holder tour guide. He has excellent command of English language with broad knowledge of culture, place of the destinations included in your tour.

If our departure flight needs reconfirmation do you assist us?
The onward flight of all our clients are duly reconfirmed by our staff in time and the status is informed to them.

Whom should I contact during their stay in Nepal?
We assign one of our officers to look after you, who constantly stay in touch with you during your stay in Nepal. We give you his mobile number. Or you may directly contact to our office number also.

Travel Insurance

We advise travel insurance to all travelers are interested of trekking in Nepal. Trekking in Nepal is walking in the trail (path) of mountains. In mountain areas health treatment facilities are not standard. There are less available of good hospitals and doctors. So if in case the trekker suffers from severe sickness, he should bring to Kathmandu by helicopter for better treatment. And the helicopter charter fare is expensive in Nepal. If you have already travel insurance, your money will be saved.

When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. We Himalayan Smile Treks and Adventures Pvt. Ltd. shall have no liability for loss, theft of or damage to baggage or personal effects.

We also let you know that Nepalese Insurance Company does not have travel insurance policy for foreign nationals. They have this policy only for Nepalese citizens. So we advise you do your travel insurance with Insurance Company in your own place.

If in case the insurance company in your place do not have such insurance police you may contact Ihi Bupa, the Insurance Company based in Denmark. They sell such insurance policy to foreigners. You may visit their website: http://global.ihi.com and contact them online. You can buy their policy online.

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